Coordinate and deliver person-centred services that support individuals, groups and communities.
KAL Training offers the CHC52025 Diploma of Community Services which reflects the role of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of services catered to individuals, groups and communities. This comprehensive course is designed by professionals in accordance with industry needs and demands where you will learn and be equipped with the right strategies and skills to assist, advise, nurture and promote an individual’s well-being. Our highly-experienced faculty at KAL Training deliver quality training along with a holistic approach, provide you one-on-one training, guidance and industry relevant knowledge helping you to flourish in the ever-evolving community sector.
At this level, workers possess specialised skills in community services and work autonomously under broad directions from senior management. Community Workers are usually providing direct support including social, emotional, psychological and practical support to individuals or groups of individuals thereby making a genuine difference in their lives. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Gaining a nationally recognised qualification in Community Services and working in the industry is extremely rewarding and gives you the opportunity to support a diverse range of people in different life situations. On graduation, you will have the confidence knowing you’re job ready in this sector with an industry qualification you need to help people build a better life for themselves and ultimately succeed in your career.
Applicants must be 18 years old or over and are required to undertake a Pre Training Review that includes a Language, Literacy, Numeracy and Digital literacy assessment. This will determine whether the chosen training product suits their skills and learning needs. This course requires work placement hours and some Workplaces may require a current Police Check before undertaking placement.
This course has 20 units of competency:
Unit Code
Core/ElectiveUnit Name
CHCCCS004
CoreAssess co-existing needs
CHCCCS007
CoreDevelop and implement service programs
CHCCCS019
CoreRecognise and respond to crisis situations
CHCCSM017
CoreFacilitate and review case management
CHCDEV005
CoreAnalyse impacts of sociological factors on people in community work and services
CHCDFV001
CoreRecognise and respond appropriately to domestic and family violence
CHCDIV001
CoreWork with diverse people
CHCDIV002
CorePromote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003
CoreManage legal and ethical compliance
CHCMGT005
CoreFacilitate workplace debriefing and support processes
CHCPRP003
CoreReflect on and improve own professional practice
HLTWHS003
CoreMaintain work health and safety
CHCCSM012
ElectiveCoordinate complex case requirements
CHCCSM009
ElectiveFacilitate goal-directed planning
CHCCSM014
ElectiveProvide case management supervision
CHCCSM015
ElectiveUndertake case management in a child protection framework
CHCPRP001
ElectiveDevelop and maintain networks and collaborative partnerships
CHCADV002
ElectiveProvide advocacy and representation services
CHCAOD009
ElectiveDevelop and review individual alcohol and other drugs treatment plans
CHCDFV006
ElectiveCounsel clients affected by domestic and family violence
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